Retail is in the midst of a transformation, at both physical stores and online. This report examines 10 trends that will most shape retail in the year ahead.View this Report
With few well-known tourist attractions, Finland may seem like an unlikely travel destination. But tourism from China—and thus retail spending—is soaring. Finnair's Henrik Balk and Finavia's Elena Stenholm explain why.
Head of PMO, Transformation and IT
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More Digital Buyers Purchase Clothing Online
May 01, 2019
Three in five US internet users say they've purchased clothes, shoes or accessories online in the past month, according to an April 2019 eMarketer survey conducted by Bizrate Insights. That figure climbs to 68% for females as well as younger consumers (ages 18 to 34).
Did ‘Clicks’ Really Surpass ‘Bricks’ for Share of US Retail Sales? Not Exactly
Apr 17, 2019
This year, ecommerce is set to be 10.9% of total US retail spending—about one-eighth the size of retail brick-and-mortar. The general merchandise category will account for about 50% of total retail sales this year, and that number climbs to roughly 67% when you look at strictly online general merchandise sales.
Amazon’s New Grocery Chain Shakes Up the Dynamics in Grocery Ecommerce
Mar 29, 2019
The online grocery market heats up following the news Amazon is planning to open a new line of grocery stores in locations across the US in 2019.
Here's Why Stores Still Matter in the Digital Age
Mar 25, 2019
While retail ecommerce sales are growing rapidly in the US, brick-and-mortar shopping is still important to consumers. They’ll spend almost 90% of their retail dollars in person this year, and a large portion of that foot traffic comes from webrooming.
Value for Their Money Keeps Shoppers Coming Back
Mar 14, 2019
Mundane concerns like getting a quality product or service at a good price are still the biggest drivers of brand loyalty for US internet users.
Phone Dead? Just Head to Your Nearest Retailer
Mar 08, 2019
In-store charging stations offer a solutions for brick and mortars desperate to stay relevant.