Amazon, Costco Wholesale, and other retailers now face an uphill battle to win recurring revenues in the era of subscription fatigue.

Amazon’s 2023 is off to a difficult start: The retailer said it would lay off over 18,000 workers as it prepares to weather global uncertainty.

For holiday shopping, 56% of US consumers prefer online-only retailers, and 49% favor mass merchants, according to Deloitte. Off-price retailers rank No. 3 on this list, nearly tied with the remaining four retail formats.

Despite slowing sales growth, US ecommerce sales will top $1 trillion for the first time this year. Our “Reimagining Retail” podcast team spoke about the latest ways retailers are trying to streamline their ecommerce operations.

Record-low warehouse vacancy rates add to retailers’ woes: Companies face an inventory pileup as they struggle to offload existing items before holiday shipments come in.

Amazon workers in Staten Island vote against unionizing: The labor movement isn’t over yet, but the defeat could stall momentum in Big Tech as companies redouble efforts to bust unions.

When Amazon starts a new business, competitors scrap business plans and markets shudder. We examined 19 of Amazon’s divisions to help parse how the company fuels its flywheel to keep driving the virtuous cycle.

Robots are taking over warehouses

The company's second ever commercial robot has the potential to reshape warehouse work, but it may also revamp labor expectations in the process.