Pymnts Trends & Statistics
FAQ on credit cards: Payment networks, generational shifts, and the rise of financial media in 2026
This FAQ addresses what financial services marketers, strategists, and insights professionals need to know about credit card trends, payment networks, and marketing opportunities in 2026.
Half of Gen Zers and millennials are open to switching to local financial institutions
A new report found that having the best mobile banking app isn’t enough to retain these digital natives.
Fintechs see targeting older customers as paramount to their survival
Buy with Prime pushes Amazon further into checkout solutions for sellers
Open banking needs better consent handling to allay consumers’ security worries
A PYMNTS report outlines how banks and third-party financial services companies can remove an impediment to winning over consumers’ trust by improving data-consent processes.
Adapt or die: How digital payments keep customers loyal | Sponsored Content
In a survey, 60% of consumers said they will not give their business to merchants who fail to offer digital payment options.
Consumers cite ‘data security’ as a reason for not switching their primary status to neobanks
Nearly half of US survey respondents uninterested in banking primarily through a digital-only bank cited data security as a concern, according to a PYMNTS-Optherium report.
Ecommerce and Retail Customer Experience 2021
Across brick and mortar and ecommerce, the customer experience landscape has changed dramatically—and permanently—during the pandemic.
Powerful data and analysis on nearly every digital topic.
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