Voice Assistants In Healthcare: An inside look at 3 emerging voice use cases healthcare providers can deploy to cut costs, build loyalty, and drive revenue

Executive Summary

Voice technology is making waves across industries, and while it has yet to widely infiltrate the healthcare sphere, the opportunity for voice in healthcare is pegged to mount in the next few years.

Three Key Questions This Report Will Answer:

• How can healthcare systems extract value from voice technology in clinical documentation?
• How can voice technology address potential gaps in care that occur between patient visits?
• How can voice technology reform clinical diagnostics?

WHAT’S IN THIS REPORT? In this report, Insider Intelligence outlines the voice opportunity in healthcare and explores the drivers propelling voice adoption in the healthcare realm. We then examine three of the highest-value voice use cases in healthcare — clinical documentation, remote care, and clinical support — and provide examples of early moving health systems and health tech companies implementing voice in each application.