US Proximity Mobile Payments 2022

How Providers Can Use Pandemic Growth as a Springboard to Future Engagement

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About This Report
By 2026, nearly 30% of US consumers’ average retail spending (excluding food and beverage sales and ticketing) will be made using proximity mobile payments, as providers look to build on the pandemic-driven adoption of the technology.
Table of Contents

Executive Summary

After proximity mobile payment adoption and engagement skyrocketed during the pandemic, providers are now tasked with finding new avenues for growth. Going forward, they will need to seek new users, reach last holdouts, and convince all users to engage further and more broadly with mobile wallets.

3 KEY QUESTIONS THIS REPORT WILL ANSWER

  1. How are US proximity mobile payment users and value forecast to change through 2026?
  2. How are market dynamics, consumer behavior trends, and other factors impacting providers’ revenues, competitive positioning, and performance?
  3. In what ways can key providers tap into growth to attract new users and boost engagement?

WHAT’S IN THIS REPORT? We evaluate the key factors driving US proximity mobile payment user and spending growth, discuss best practices providers can embrace to capture this growth, identify the leading wallets in the space, and showcase their market and competitive positioning.

KEY STAT: Per-user proximity mobile spending will nearly double to reach $7,827 in 2026, as customers shift more dollars toward mobile wallets and away from other payment methods.

Here’s what’s in the full report

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4expert perspectives

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    Table of Contents

    1. Executive Summary
    2. Key Points
    3. Proximity Mobile Wallets Set Out to Maintain Growth
    4. Factors Influencing Proximity Mobile Payment Users
    1. Factors Influencing Proximity Mobile Payment Spending
    2. Ease of Use Will Drive Engagement
    3. Proximity Mobile Wallets
    4. Insider Intelligence Interviews
    1. Read Next
    2. Sources
    3. Media Gallery

    Interviewed for This Report

    Darrell Esch
    PayPal
    Senior Vice President, General Manager, Venmo; Head of Checkout
    Interviewed April 25, 2022
    Claire Gates
    PPRO
    Chief Commercial Officer
    Interviewed April 21, 2022
    Arnold Goldberg
    Google
    Vice President and General Manager, Payments, Next Billion Users
    Interviewed May 3, 2022
    Rob White
    Samsung Electronics America
    US Lead, Samsung Wallet
    Interviewed May 3, 2022

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    Read This With Insider Intelligence

    authors

    Jaime Toplin

    Contributors

    Daniel Decea
    Researcher, Financial Services
    David Morris
    Principal Analyst
    Oscar Orozco
    Director, Forecasting