US Cash-Back Credit Card Emerging Features Benchmark 2026

How Feature Innovation Can Drive Top-of-Wallet Status

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About This Report
Cash-back credit card programs still leave major gaps between the features consumers value and what issuers offer. Innovation across security, rewards, and flexibility can help issuers stand out and win top-of-wallet status.

Credit card competition is intensifying as issuers face fintech challengers and rising consumer expectations. With about 47 million new credit card accounts expected to open next year, card programs stronger features and clearer differentiation.

This deck covers:

  • Emerging features valued most by prospective US cash-back credit card users
  • How 10 major US no-annual-fee cash-back credit card programs compare on those features
  • Features that can help programs attract new users and earn top-of-wallet status

authors

Grace Broadbent

Contributors

Nikolai Dineros
Copy Editor
Madison Hall
Data Visualization Editor
Na Li
Director, Primary Research
Wendy Malloy
Director, Reports Editor
Tiffani Montez
Principal Analyst
Emma Noyes
Senior Graphic Designer, Data Visualization
Jennifer Pearson
VP, Research
Myra Thomas
Banking Analyst
Matt Torpey
Senior Data Visualization Editor
Jherr Daven Velasco
Data Visualization Editor
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