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Retail & Ecommerce Earnings Q4 2024

Spending Disparities Show Growing Consumer Divide

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About This Report
Record holiday sales helped retailers, but purchasing patterns across income groups diverged starkly. Middle- and lower-income consumers grew more selective, carefully weighing where and when to spend amid economic uncertainty. Meanwhile, higher-income shoppers continued to spend freely.
Table of Contents

Record holiday sales helped retailers, but purchasing patterns across income groups diverged starkly. Middle- and lower-income consumers grew more selective, carefully weighing where and when to spend amid economic uncertainty. Meanwhile, higher-income shoppers continued to spend freely.

This spending divide is shaping current retail trends: Budget-conscious consumers are prioritizing essentials and seeking the best deals, while affluent shoppers prop up categories like designer goods, travel, and high-end experiences.

Key Question: What do Q4 2024 earnings tell us about the state of US consumer spending? 

Here’s what’s in the full report

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Table of Contents

  1. Executive Summary
  2. Calendar Quirks and Unexpected Weather Shaped Consumer Spending Patterns in Q4 and into 2025
  3. Nordstrom Gains Momentum as Kohl’s and Macy’s Struggle
  1. Hurricane-Related Repairs Boost Home Improvement Chains in Q4
  2. Mass Merchants Outperformed During the Holiday Quarter
  3. Despite Slowing Sales, Off-Price Retailers’ Value Proposition Resonated with Shoppers in Q4
  1. Sources:
  2. Media Gallery

authors

Zak Stambor, Rachel Wolff

Contributors

Karen Jacobs
Oscar Orozco
Senior Director, Forecasting
Tyler Van Dyke
Brian Lau
Senior Forecasting Analyst
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