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Disruption in the retail industry is driven by elevated consumer expectations, personalization, and convenience. How can brands and retailers thrive in this environment and lead their customers to choose brands instead of barcodes?

eMarketer was pleased to moderate a Tech-Talk webinar presentation featuring Loran Gutt, vice president of corporate development at Bazaarvoice, where he discussed the strategies retailers are employing to deliver on a complex and ever-changing set of demands.

View the webinar to learn:

• How the world’s largest brands and retailers are moving beyond brick-and-mortar or supply-chain-driven constraints to innovate nimble, novel consumer experiences
• What challenges retail brands face in competing against online marketplaces that offer better pricing and convenience
• The role that customer voices play in brands’ and retailers’ marketing strategies

PRESENTER

Loran Gutt is the vice president of corporate development at Bazaarvoice. He has had the privilege of learning from 6,300 of the world’s best retailers and brands about their strategies, challenges and next-step opportunities. Prior to joining Bazaarvoice, Loran was a Bazaarvoice client twice, at 3M Company of Saint Paul, MN, where he was manager of strategy and global key accounts for the 3M Consumer Business Group eHub, and iMedia Brands, where he was director of customer marketing and retail science.