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Microsoft and Salesforce compete for enterprise dominance with new AI agents

The news: Microsoft announced 10 new AI agents positioned to challenge Salesforce in sales, service, finance, and supply chain operations. 

The news comes a week after Salesforce CEO Marc Benioff called Microsoft’s AI Copilot “Clippy 2.0,” in reference to the Microsoft Office assistant that was mostly unhelpful, per GeekWire.

The software giant is demonstrating its own AI solutions just as OpenAI and Microsoft both look to renegotiate the terms of their partnership.

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