The news: A year after its release, Microsoft Copilot is struggling to deliver on its promises, a concern that’s shared by some of Microsoft’s internal teams.

• Copilot can’t follow through on 75% of what Microsoft says the chatbot can do, according to a Microsoft employee, per Business Insider.
• Only 3.3% of IT leaders say Copilot has provided significant value to their companies, per Gartner.