How People Use AI in 2026

Our AI Consumer Survey Reveals the Building Blocks of AI Adoption

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About This Report
Human motivation, not technology, drives AI adoption. Our Building Blocks model helps marketers understand why people use AI, where adoption runs deepest, and where they can reach the right audiences.
Table of Contents

AI models evolve at breakneck speed, but the reasons people use them change far less. Our Building Blocks model shows how enduring human motivations shape AI adoption—and where marketers will find the biggest opportunities.

Key Question: What drives people to use AI?

Key Stat: Nearly everyone who uses AI each week uses it for Asking. And more than half use it for Doing, Playing, and Working. Only a handful use it for Shopping or Connecting.

authors

Nate Elliott

Contributors

Jacob Bourne
Analyst
Vladimir Hanzlik
Executive Editor and SVP, Content
Erika Huber
Director, Report Editing
Carina Lamb
Na Li
Director, Primary Research
Jennifer Pearson
VP, Research
Johann Valderrama
Data Visualization Editor
Julia Woolever
Director, Report Editing
Yoram Wurmser
Principal Analyst
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