The trend: Patients admit they don’t want their doctors to know that they use AI tools for health information and guidance, per a February 2026 survey of 1,186 US adults.
Among consumers who hide their AI use from physicians:
Why it matters: Patients still value their doctor most for health guidance. But a growing share also want to combine AI with professional input for health questions, such as using it to prepare for appointments, better understand test results and diagnoses, and learn about symptoms and conditions.
When polled on whether they’d rather ask a medical question to their doctor or an AI tool:
However, doctors aren’t as dismissive of patients using AI for health information as many assume, per a supplementary Zocdoc survey of 1,000 US clinicians.
Implications for healthcare providers and marketers: Patients who hesitate to tell doctors they use AI for health information may miss out on authoritative guidance that could check or clarify what they’ve learned. This gap between patients’ reluctance and physicians’ generally neutral or positive views can be narrowed if doctors proactively reassure patients that using AI is acceptable, as long as it doesn’t replace professional care. Marketers can further support patients by creating resources that teach how to prompt AI effectively, avoid overreliance on its outputs, and verify sources cited in responses.
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