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Credit card companies make most of their money off consumers

For more insights and key statistics on the biggest trends in today’s most disruptive industries, subscribe to our Chart of the Day newsletter.

More than two-thirds of US consumer credit card revenues came from consumers themselves in 2022, per our estimates. Interest made up the biggest chunk at about 56% of total revenues.

While the average revenue made from each merchant was much higher ($7,800, compared with $930 per card holder), total revenues from consumers were more than twice those from merchants.

Beyond the chart: Total US credit card balances hit $916 billion in September 2022, reaching pre-pandemic levels, per Equifax. As inflationary pressure continues, that number will likely grow. According to a July 2022 survey by Marqeta, 44% of US adults were struggling to make their minimum credit card payments, and 67% said they had relied on credit cards to make ends meet over the past 12 months.

But card issuers beware: The Consumer Financial Protection Bureau is scrutinizing credit card practices, including what it calls “junk fees.”

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