The news: Apple’s contracts with some US states reveal its strict management and cost terms for Apple Pay’s state ID and driver's license storage feature, which it first announced plans for in June, per documents obtained by CNBC.
Apple is requiring that states maintain the systems needed to issue and service digital ID credentials and hire project managers to take care of Apple inquiries, verify IDs, and perform quality checks. States will also be responsible for marketing the digital IDs to encourage local and federal governments to accept them—a process reviewed and approved by Apple. The majority (potentially all) of the hiring, marketing, and management costs will fall on local taxpayers.
The problem: Industry experts told CNBC that states could’ve negotiated a more equal contract considering their critical role in helping distribute the feature, which will undoubtedly benefit Apple.
They also raised concerns with the viability of a project that comes with so many strings attached:
What this means: This deal, in which states accede to Apple’s demands, reflects states’ own appetite for offering digital IDs as consumers become increasingly accustomed to using their smartphones for things like shopping and making payments—an appetite strong enough that they may be willing to overlook costs.
Assuming there are no contract renegotiations—which could arise as taxpayers become aware of the deal’s terms—the tie-ups present clear benefits for Apple: The state ID feature could make Apple Wallet much more appealing to iPhone owners, increasing the odds that they’ll spend using Apple Pay.
Related content: Check out the Proximity Mobile Wallets section of our “US Mobile Payments Forecast 2021” report to learn more about Apple Pay and how it stacks up against competitors.