The news: Apple announced Wednesday that it will allow customers to fix their own phones as early as 2022. This was surprising news coming from a company that’s been notorious for locking down its devices and requiring customers to pay for expensive repairs or enroll in its AppleCare extended warranty services.
Here’s how it works: The program begins with the iPhone 12 and iPhone 13 in the US but is expected to expand to include M1 Macs and other countries throughout the year.
“In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs,” said Apple COO Jeff Williams.
The bigger picture: Apple seems to be preempting the Federal Trade Commission (FTC) policy statement, which increases antitrust and consumer protection against manufacturers that make it difficult or unnecessarily expensive for consumers to repair devices they own.
What’s the catch? Providing tools, parts, and instructions is just one part of the solution. Repairing the latest iPhones and Macs can be difficult, even for seasoned technicians. Any iFixit repair video shows one misstep could lead to a bricked device, which in turn could result in an even more expensive replacement.
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