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AI gains ground with physicians as most now use it daily

The data: More than half (53%) of US physicians plan to significantly increase their AI use over the next year, per a DHC Group and Sermo study in November.

  • Another 40% plan to moderately increase use, while 7% plan to keep the same level of use.
  • None of the 160 doctors queried on the Sermo Realtime Network plan to decrease AI usage.
  • 49% currently use AI tools several times a day, and 24% use them daily.
  • 69% said their AI use and knowledge has significantly increased over the past 6 months.

Why it matters: Doctors are quickly becoming comfortable with AI tools, and although they aren’t outsourcing treatment plans or final decision making to the tech, they’re increasingly relying on AI as a co-pilot.

  • 56% of the Sermo physicians said AI suggested a medication they wouldn’t have considered on their own. Another 26% said AI didn’t introduce a new option but did confirm their thinking.
  • Most already use AI tools to compare medications in the same class, either frequently (19%), occasionally (33%) or rarely (24%). Only 25% never do.
  • 45% are open to receiving pharma-sponsored AI summaries or alerts in their workflows, which includes 14% who are very open and 31% who are somewhat open to this.

Implications for pharma marketers: As physicians rely on AI for support, the information they encounter will be shaped by the quality of the science-based content that AI systems surface.

Recommendations:

  • Optimize content for AI summaries. Ensure drug and clinical content is authoritative, objective, and clearly structured so AI tools can accurately summarize and compare it.
  • Educate physicians on practical AI use. Provide education, evidence, and examples that help physicians understand how pharma clinical data and science informs the AI they’re relying on.
  • Reinforce physicians’ central role. Emphasize that AI augments but doesn’t replace physicians’ expertise. Continue personal outreach that asks for input and highlights the importance of their oversight.

This content is part of EMARKETER’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports. Our Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what’s happening in your industry. Not a subscriber? Click here to get a demo of our full platform and coverage.

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