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March 12, 2026

Factors That Made Recent Customer Experiences Stand Out Among US Adults, Oct 2025

Methodology

Data is from the January 2026 Sogolytics report "The Sogolytics Experience Index: Customer Edition (CX) 2026." 1,011 U.S. adults were surveyed during October 2025. Quotas were used ensuring balanced representation by age, gender, and region. Respondents were required to have had at least one meaningful customer experience within the past 12 months to qualify.

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Target ties store performance to guest interactions

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Chart Title

Factors That Made Recent Customer Experiences Stand Out Among US Adults, Oct 2025

Publication Date

March 12, 2026

Sources

Featured In

Target ties store performance to guest interactions

Topics

Customer Experience United States

Factors That Made Recent Customer Experiences Stand Out Among US Adults, Oct 2025 | EMARKETER