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Our Methodology

Rigorous proprietary data vetting strips biases and produces superior insights.

See our latest press releases, news articles or download our press kit.

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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

November 11, 2025

Where UK and US Brands Use or Plan to Use AI to Steer the Customer Journey, by Stage, Aug 2025 (% of respondents)

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Chart Title

Where UK and US Brands Use or Plan to Use AI to Steer the Customer Journey, by Stage, Aug 2025 (% of respondents)

Publication Date

November 11, 2025

Sources

Source information is only available to PRO subscribers.

Topics

Customer Experience Artificial Intelligence (AI)United Kingdom United States

Where UK and US Brands Use or Plan to Use AI to Steer the Customer Journey, by Stage, Aug 2025 (% of respondents) | EMARKETER