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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

February 19, 2025

Preference for AI Chatbots vs. Searching a Website/FAQs for Customer Support According to Adults Worldwide, Dec 2024 (% of respondents)

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Chart Title

Preference for AI Chatbots vs. Searching a Website/FAQs for Customer Support According to Adults Worldwide, Dec 2024 (% of respondents)

Publication Date

February 19, 2025

Sources

Source information is only available to PRO subscribers.

Topics

Customer Experience Artificial Intelligence (AI)

Worldwide

Preference for AI Chatbots vs. Searching a Website/FAQs for Customer Support According to Adults Worldwide, Dec 2024 (% of respondents) | EMARKETER