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December 19, 2023

Businesses Worldwide That Have a Dedicated Customer Experience (CX) Management Team, Oct 2023 (% of respondents)

Businesses Worldwide That Have a Dedicated Customer Experience (CX) Management Team, Oct 2023 (% of respondents)

Note

Respondents were asked, "Do you have a dedicated customer experience management team?"

Methodology

Data is from the December 2023 GoodFirms "Customer Experience Management Survey." 485 businesses worldwide were surveyed during October 2023. Respondents included sellers, retailers, suppliers, and consumers.