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December 6, 2023

Customer-Facing Technologies Used by US Retailers*, Oct 2023 (% of respondents)

Customer-Facing Technologies Used by US Retailers*, Oct 2023 (% of respondents)

Methodology

Data is from the December 2023 Retail Systems Research (RSR) report titled "The World is Connected: The Store Must Be Too." 114 US retail professionals were surveyed online during September-October 2023. 98% of the respondents worked for retailers with a presence in the US. All respondents worked for retailers with 2022 revenues over $100 million.
Customer-Facing Technologies Used by US Retailers*, Oct 2023 (% of respondents) | EMARKETER