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July 26, 2023
Overall Adoption of AI Tools at Their Company According to US Customer Service and Sales Professionals, by Company Size, May 2023 (% of respondents)
Note
Respondents were asked, "How would you rate your company's overall adoption of AI tools?"
Methodology
Data is from the July 2023 Dialpad "2023 Dialpad The State of AI at Work Report." Over 1,000 US customer service and sales professionals were surveyed during May 8-22, 2023 via Qualtrics.