May 13, 2022

Reasons Why Consumers Worldwide Switched Brands in the Past Year, Feb 2022 (% of respondents)


Data is from a May 2022 Salesforce report titled "Fifth Edition State of the Connected Customer." 13,020 consumers ages 10-58 and 3,916 business buyers worldwide were surveyed during December 8, 2021-February 1, 2022.

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