Alert
October 7, 2021

Customer Service Channels that Are Currently Most Used vs. Will Be Most Used in 3 Years According to Decision-Makers in North America, May 2021 (% of respondents)

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Conversational AI Use Expands

Chart Title

Customer Service Channels that Are Currently Most Used vs. Will Be Most Used in 3 Years According to Decision-Makers in North America, May 2021 (% of respondents)

Publication Date

October 7, 2021

Sources

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Conversational AI Use Expands
Topics
Customer ExperienceNorth America

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