March 23, 2021

Digital Experience Features that Would Encourage US Adults to Start or Continue Banking Online, Q1 2021 (% of respondents)


II Branded


Data is from the March 2021 TELUS International report titled "Customer Experience Priorities in a Post-Pandemic World." 1,500 US employed adults were surveyed during Q1 2021 by Pollfish. TELUS International is a customer experience and digital IT solutions provider.