March 5, 2021

What Do US Adults Look for When Seeking an Ideal Healthcare Experience? (% of respondents, Nov 2020)




Respondents were asked, "What does the ideal health care experience look and feel like to you when you initially seek care/realize you need care?"


Data is from a March 2021 Evernorth report titled "Health Care in Focus" conducted by Ipsos. 1,001 US adults ages 18+ were surveyed online during November 9-16, 2020. All respondents have health insurance coverage, including prescription drug coverage, for themselves or someone in their household through their employer or union, government employment, or military/VA.