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March 4, 2020
Usage of Fully Automated Chatbots Among US Businesses, Jan 2020 (% of respondents)
Description
A survey of US businesses asked if they currently use a chatbot, and if so, whether it's fully automated or offers a live representative as an option.Chart Title
Usage of Fully Automated Chatbots Among US Businesses, Jan 2020 (% of respondents)Publication Date
March 4, 2020
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