November 19, 2019

Factors* that Most Strongly Contribute to Deepening Loyalty to a Specific Healthcare Provider** According to US Internet Users, Sep 2019 (% of respondents)


This chart shows which factors would most strongly contribute to deepening loyalty to a specific healthcare provider according to US internet users during September 2019. Responses include price and digital experience.


Data was provided to eMarketer by Salucro.


Data was from the November 2019 Salucro, "2019 Patient Payment Technology Report" conducted by Dynata. 1,000 US internet users who are healthcare consumers ages 18+ were surveyed online during September 2019.