October 9, 2019

Leading Drivers of Retail Customer Loyalty for Internet Users Worldwide, Aug 2019 (% of respondents)

Description

Internet users were asked the leading drivers of customer loyalty. Responses include cost, accuracy of stock availability/real-time delivery information, in-store customer experience and consistent experience across in-store, online and mobile.
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Chart Title

Leading Drivers of Retail Customer Loyalty for Internet Users Worldwide, Aug 2019 (% of respondents)

Publication Date

October 9, 2019

Sources

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