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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

October 9, 2019

Leading Drivers of Retail Customer Loyalty for Internet Users Worldwide, Aug 2019 (% of respondents)

Leading Drivers of Retail Customer Loyalty for Internet Users Worldwide, Aug 2019 (% of respondents)

Description

Internet users were asked the leading drivers of customer loyalty. Responses include cost, accuracy of stock availability/real-time delivery information, in-store customer experience and consistent experience across in-store, online and mobile.