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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

September 24, 2019

Plans of Companies in Australia, the UK and the US to Move Their Contact Center to the Cloud in the Coming Year, Dec 2018 (% of respondents)

Plans of Companies in Australia, the UK and the US to Move Their Contact Center to the Cloud in the Coming Year, Dec 2018 (% of respondents)

Description

Contact center decision-makers were asked of their company's plans to move their contact center to the cloud. Leading responses from respondents in Australia, UK and US include moving part of their contact center, contact center will remain on premises, contact center technology is already in the ... cloud, moving all the contact center technology to the cloud and don't know.