June 12, 2019

Which Channels Do Customers* in Germany Prefer When Communicating with Companies? (% of respondents, by generation, April 2019 )

Description

Consumers and business buyers in Germany were asked which channels they like to use when interacting with companies. Some of the communication channels included were online chat, mobile apps, text and online communities.
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Chart Title

Which Channels Do Customers* in Germany Prefer When Communicating with Companies? (% of respondents, by generation, April 2019 )

Publication Date

June 12, 2019

Sources

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