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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

June 11, 2019

What Are the Most Critical Demands of the Modern Connected Customer According to Marketers Worldwide? (% of respondents, Q1 2019-Q2 2019)

What Are the Most Critical Demands of the Modern Connected Customer According to Marketers Worldwide? (% of respondents, Q1 2019-Q2 2019)

Description

Marketing leaders were asked what the most critical demands of the modern connected customer are. Leading responses include data security, privacy and accountability, always-on service and support, relevant experiences based on regional or local language or culture, unified and uniform experiences ... cross channel, strong brand advocacy and pupose and personalized communications.