February 19, 2019

How Do Client-Side Marketers Worldwide Rate Their Company in Terms of Customer Experience (CX) Maturity? (% of respondents, 2015 & 2019)

Description

Only 10 percent of companies worldwide have very advanced customer experience maturity, up from 8% in 2015. There have been minimal change in customer experience maturity between 2015 vs. 2019 with half of respondents having quite advance to very advanced maturity and the other half having not very ... advance to immature maturity.More
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How Do Client-Side Marketers Worldwide Rate Their Company in Terms of Customer Experience (CX) Maturity? (% of respondents, 2015 & 2019)

Publication Date

February 19, 2019

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