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July 26, 2018
How Do US Digital Banking Users Prefer to Address Issues with Their Banking Provider? May 2018 (% of respondents)
Methodology
Data is from the July 2018 Humley report titled "Consumer Online Banking Trends 2018" as cited by the Financial Brand. 1,057 US digital banking users ages 18+ were surveyed in May 2018. All respondents had used their bank's website or mobile app to access their account or get information. Humley provides an AI-powered cognitive assistant platform.Sources
Chart Title
How Do US Digital Banking Users Prefer to Address Issues with Their Banking Provider? May 2018 (% of respondents)Publication Date
July 26, 2018