US Internet Users Who Prefer to Return Items In-Store vs. Ship Them Back, Jan 2018 (% of respondents)
Data was provided to eMarketer by CGS.
Data is from the March 2018 CGS "BlueCherry Retail Consumer Survey 2018." 1,500 US internet users ages 18-64 were surveyed online in January 2018. CGS provides end-to-end solutions for fashion apparel and footwear brands.