February 21, 2018

Current Customer Experience Research Topics According to Professionals Worldwide, Jan 2018 (% of respondents)

Description

Professionals worldwide from various industries were asked about trending topics in customer experience. This chart shows the results of leading CX research topics including customer needs, customer journeys, product usability and ethnography among others.
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Chart Title

Current Customer Experience Research Topics According to Professionals Worldwide, Jan 2018 (% of respondents)

Publication Date

February 21, 2018

Sources

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Topics
Customer Experience
Worldwide