Omnichannel Capabilities that Retailers Worldwide* Currently Have vs. Plan to Implement, by Timeframe, Sep 2017 (% of respondents)
Data is from the December 2017 Brightpearl and Multichannel Merchant report titled "The State of Omnichannel Retail: Survey of Leading Retailers." 352 retailers worldwide were surveyed during August-September 2017. The retailers were primarily headquartered in the US. Of the respondents, 50% had annual gross revenues of $50+ million. Brightpearl is an inventory management and ERP software company.