Alert
February 21, 2017

Likelihood that US Millennial Internet Users Would Purchase Products/Services from Brands Using a Chatbot, Dec 2016 (% of respondents)

Note

Chatbots are defined as software and computer programs that mimic human conversation using artificial intelligence. 58% of total respondents have ever used a chatbot.

Methodology

Data is from the February 2017 Retale survey. 500 US internet users ages 18-34 were surveyed online during December 1-6, 2016. Retale is a mobile app company focused on customer merchandise procurement and shopping management.

Featured In

Five Things to Keep in Mind About Millennial Shoppers in 2018

Sources

Retale

Chart Title

Likelihood that US Millennial Internet Users Would Purchase Products/Services from Brands Using a Chatbot, Dec 2016 (% of respondents)

Publication Date

February 21, 2017

Sources

Retale

Featured In

Five Things to Keep in Mind About Millennial Shoppers in 2018
Topics
Mobile MessagingMillennialsArtificial Intelligence (AI)United States

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