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June 26, 2024

Aspects of Online Shopping That Frustrate Adults Worldwide, H1 2024 (% of respondents)

Methodology

Data is from the June 2024 DHL report titled "2024 Online Shopper Trends." 12,000 adults worldwide in 24 countries were surveyed during H1 2024. Respondents were from Argentina, Australia, Austria, Brazil, Canada, China, Czech Republic, France, Germany, India, Italy, Malaysia, Morocco, Netherlands, Nigeria, Poland, South Africa, Spain, Sweden, Thailand, Turkey, UAE, UK, and US.

Featured In

High delivery costs frustrate online shoppers the most, data shows DoorDash (and others) see a big opportunity to capture a piece of the last-mile delivery market

Sources

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Chart Title

Aspects of Online Shopping That Frustrate Adults Worldwide, H1 2024 (% of respondents)

Publication Date

June 26, 2024

Sources

Featured In

High delivery costs frustrate online shoppers the most, data shows DoorDash (and others) see a big opportunity to capture a piece of the last-mile delivery market

Topics

Digital Shoppers & Buyers Shipping & Delivery

Worldwide