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July 21, 2023

Preferred Channel for Receiving Mobile Messages From Businesses According to US Adults, April 2023 (% of respondents)

Preferred Channel for Receiving Mobile Messages From Businesses According to US Adults, April 2023 (% of respondents)

Note

Data was provided to Insider Intelligence | eMarketer by Webex.

Methodology

Data is from the July 2023 Webex by Cisco report titled "The State of Messaging in the US" conducted by OnePoll. 1,500 US adults ages 22+ were surveyed online during April 19-20, 2023. Respondents were split evenly (n=500) among the 22-42, 43-58, and 59+ age ranges. Webex, a Cisco company, is a provider of communications platform as a service (CPaaS) solutions.
Preferred Channel for Receiving Mobile Messages From Businesses According to US Adults, April 2023 (% of respondents) | EMARKETER