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May 13, 2022
Online vs. Offline Interactions with Companies According to Consumers Worldwide, 2020-2022 (% of total)
Methodology
Data is from a May 2022 Salesforce report titled "Fifth Edition State of the Connected Customer." 13,020 consumers ages 10-58 and 3,916 business buyers worldwide were surveyed during December 8, 2021-February 1, 2022.Chart Title
Online vs. Offline Interactions with Companies According to Consumers Worldwide, 2020-2022 (% of total)Publication Date
May 13, 2022