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November 23, 2021
Importance of Financial Operations Technology Interoperability to US SMBs, Oct 2021 (% of respondents)
Note
Small businesses are defined as those with 1-100 employees, and mid-sized businesses are defined as those with 101-1,000 employees. Respondents were asked, "Thinking about critical success factors for your business, how important is it to have financial operations technology applications that work ... together to achieve consistency and eliminate both errors and double data-entry?"
Methodology
Data is from an August 2021 Bill.com survey conducted by Wakefield Research. 2,000 US small business owners and mid-size business decision-makers were surveyed using an email invitation and online survey during October 5-15, 2021. The mid-sized business decision makers surveyed held the role of manager or higher. Small businesses are defined as those with 1-100 employees, and mid-sized businesses are defined as those with 101-1,000 employees. Results have a margin of error of +/-2.2 percentage points at a 95% confidence level. Bill.com offers automation of back-office financial processes for small and mid-sized businesses.