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January 25, 2022
US Retail Industry Online Returns Metrics, 2021 (billions)
Methodology
Data is from a January 2022 National Retail Federation (NRF) and Appriss Retail report titled "Customer Returns in the Retail Industry 2021." 57 US retailers were surveyed during October 13-November 15, 2021. Of the respondents, 56.41% operated more than 100 retail stores. Appriss Retail is a retail loss prevention analytics company.Chart Title
US Retail Industry Online Returns Metrics, 2021 (billions)Publication Date
January 25, 2022