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September 8, 2021

Frequency with Which US Internet Users Return Products Ordered Online, June 2021 (% of respondents)

Frequency with Which US Internet Users Return Products Ordered Online, June 2021 (% of respondents)

Methodology

Data is from the PowerReviews "Consumer Survey: Returns in Retail in 2021." 7,688 internet users ages 18+ were surveyed online during June 2021.

Featured In

Swelling returns force retailers to rethink the shopping experienceUlta leverages its stores to help consumers return items from other retailersA vendor’s new service picks up shoppers’ returns at their homes

Sources

PowerReviews

Chart Title

Frequency with Which US Internet Users Return Products Ordered Online, June 2021 (% of respondents)

Publication Date

September 8, 2021

Sources

PowerReviews

Featured In

Swelling returns force retailers to rethink the shopping experienceUlta leverages its stores to help consumers return items from other retailersA vendor’s new service picks up shoppers’ returns at their homes
Topics
Consumer BehaviorUnited States
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