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July 24, 2019
What Emerging Technologies Do Companies Worldwide Already Use or Anticipate Using to Deliver a Better Customer Experience? (% of respondents, May 2019)
Description
CMOs worldwide were asked what emerging technologies their company already use and anticipate using to deliver a better customer experience. Responses include AI, machine learning, blockchain, headless commerce, voice interfaces, VR and AR.Featured In
Western Europe Ecommerce Trends 2020Chart Title
What Emerging Technologies Do Companies Worldwide Already Use or Anticipate Using to Deliver a Better Customer Experience? (% of respondents, May 2019)Publication Date
July 24, 2019
Sources
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Featured In
Western Europe Ecommerce Trends 2020Topics
Customer ExperienceTechnologyMarketing Management Trends
C-Level Executives
Artificial Intelligence (AI)Smart Speakers & Voice AssistantsWorldwide