Log in to see the full chart

Log in or register for a free account to get full, unrestricted access to this chart

Lock icon
Lock icon

Log in to see the full chart

June 27, 2019

How Do US Digital Shoppers Feel About the Frequency of Retailer Communications? (% of respondents, by digital channel, April 2019)

How Do US Digital Shoppers Feel About the Frequency of Retailer Communications? (% of respondents, by digital channel, April 2019)

Description

US online shoppers were asked what they think about how frequently retailers communicate with them through the following channels: email, text message, notifications on mobile, social media and display ads.

Methodology

Data is from Yes Marketing's June 2019 "Customer Lifecycle Report: The Retail Shopper's Journey to Loyalty." 1,000 US digital shoppers ages 18+ were surveyed in April 2019. Digital shoppers had all made a purchase with a retailer online in the past year.