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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.
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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.
September 12, 2018
What Issues Have Internet Users in North America Experienced When Contacting Brands for Support? June 2018 (% of respondents)
Methodology
Data is from the September 2018 LogMeIn "2018 AI Customer Experience Report" conducted by Vanson Bourne. 4,500 internet users ages 18+ in Australia and New Zealand (n=500), France (n=500), Germany (n=500), Hong Kong (n=500), India (n=500), North America (n=1,000), Singapore (n=500) and UK (n=500) were surveyed online during May-June 2018. Respondents identified as female (n=2,263), male (n=2,223), other (n=9) and prefer not to say (n=5). All of the respondents had contacted a brand during the past six months with an enquiry or issue to be resolved. The interviews were conducted using online interviewing, all of which were undertaken using a rigorous multilevel screening process to ensure that only suitable candidates were given the opportunity to participate. LogMeIn offers cloud-based solutions for device connection.Chart Title
What Issues Have Internet Users in North America Experienced When Contacting Brands for Support? June 2018 (% of respondents)Publication Date
September 12, 2018
