Already have a subscription?Sign In
Log in to see the full chart
Log in or register for a free account to get full, unrestricted access to this chart
Log in to see the full chart
May 24, 2018
Implementation of Select Omnichannel Commerce Capabilities According to Retailers in North America, April 2018 (% of respondents)
Methodology
Data is from the May 2018 BRP (Boston Retail Partners) "2018 Customer Experience/Unified Commerce Survey." Over 500 retailers in North America were surveyed online during March-April 2018. Respondents identified their category as convenience and fuel (3%), drug store/health and beauty (5%), general merchandise (8%), grocery, food and beverage (13%), QSR/restaurant (5%), specialty- hard goods (29%), specialty- soft goods (29%) and other (8%). Respondents identified their company's annual revenues as less than $100 million (10%), $100-$499 million (16%), $500-$999 million (13%), $1-$4.99 billion (32%), $5-$9.99 billion (8%) and $10 billion or more (21%). BRP is a retail management consulting firm. Incisiv provides consumer industry executives a platform to share and learn. Windstream Enterprise builds and manages network solutions.Chart Title
Implementation of Select Omnichannel Commerce Capabilities According to Retailers in North America, April 2018 (% of respondents)Publication Date
May 24, 2018