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February 21, 2018
Current Customer Experience Research Topics According to Professionals Worldwide, Jan 2018 (% of respondents)
Description
Professionals worldwide from various industries were asked about trending topics in customer experience. This chart shows the results of leading CX research topics including customer needs, customer journeys, product usability and ethnography among others.Featured In
Customer Experience 2018Chart Title
Current Customer Experience Research Topics According to Professionals Worldwide, Jan 2018 (% of respondents)Publication Date
February 21, 2018
Sources
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