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November 7, 2017
Importance of Social Media Feedback and Online Ratings to Their Business According to US SMBs, Sep 2017 (% of respondents)
Methodology
Data is from the November 2017 Bank of America "Small Business Owner Report" conducted by GfK Public Communications & Social Science. 1,013 US SMBs were surveyed online during August 8-September 28, 2017. Respondents have 2-99 employees with annual revenues of $100K-$5 million.Featured In
How SMBs Are Leveraging Social MediaChart Title
Importance of Social Media Feedback and Online Ratings to Their Business According to US SMBs, Sep 2017 (% of respondents)Publication Date
November 7, 2017